• Display instant availability status including tables reserved, occupied, patron waiting, vacated, to be joined, reset, awaiting reset and tables not to be utilised
• Launch an integrated Internet customer-direct reservation service
• Accept reservations from any connected locations (e.g. concierge, room service)
• Access EPOS interface for real-time status including cheque opened, entrée/main course/dessert served, cheque printed/tendered and docket value
• Define reservation capacity limits, including maximum party size
• Utilise e-mail/SMS/pager interface to deliver automatic customer reservation reminders and acknowledgements along with VIP-arrival staff alerts
• Manage customer waitlists with prompted confirmation processing
• Transfer reservations seamlessly to new dates, new areas, new times
• Enforce deposit requirements and accepted payment types at the point of sale
• Offer optional password-protected override facilities to allow authorised staff to adapt pre-defined criteria according to changing circumstances "on the ground"
• Produce automated reservation lists and table plans
• Highlight special event dates and assign related reservation rules/restrictions

©2003 Call Systems Technology Ltd.